Cory Cianciola

Stories from Cory Cianciola

Saturday, December 4th, 2010

It was the question that Larry Calabreze dreaded. His breathing slowed. His fingers hesitated before entering his user name and password onto the cash register. His hand reached for the barcode scanner. He took a deep breath and exhaled. Then he looked at the customer – no, the guest (the words from orientation rang in his head: “We don’t have customers at Universal Studios… We have guests”). “I’m sorry, excuse me?” he asked.